A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Sekyo Innovations Private Limited
Paschim Vihar, Delhi
1 - 3 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills.
Responsibilities:
Resolving customer complaints & queries brought to your attention under a specific timeline through calls.
Should be comfortable with both - Inbound and Outbound voice process.
Communicate with customers to understand their requirements and need.
Possessing excellent product knowledge to enhance customer support.
Should be able to handle objections.
Requirements:
A Graduate degree in any field.
A minimum of 2-3 years’ experience in inbound/outbound voice process.
Excellent interpersonal and written and oral communication skills.
Must be fluent & soft spoken in Hindi & English language.
Should have Computer skills, MS Office.
Female Candidate
