A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
23,000 - 36,000 /month
Scaleneworks People Solutions Llp
Silk Board, Bangalore
6 - 72 months Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities:
Handle escalated customer cases via phone/email from start to resolution.
Provide empathetic, solutions-driven support with consistent follow-ups.
Update internal systems with detailed, accurate notes.
Collaborate with internal teams to address and share feedback.
Maintain professionalism, meet performance goals, and support team excellence.
Job Requirements:
1+ year experience handling customer escalations.
Excellent English (written/verbal) and Hindi (verbal) communication skills.
Strong de-escalation, empathy, and conflict-resolution abilities.
Highly detail-oriented with solid problem-solving skills.
Comfortable working 6 days/week from office and commuting independently.
✅ Bring your hardcopy resume and walk in for an interview at one of the top tech-driven insurance companies in India!
📌 Point of Contact: HR Joy
📲 WhatsApp your resume: 6202732776
