Customer Care Executive

Key Responsibilities:

1. Handle escalated customer cases via phone/email from start to resolution.

2. Provide empathetic, solutions-driven support with consistent follow-ups.

3. Update internal systems with detailed, accurate notes.

4. Collaborate with internal teams to address and share feedback.

5. Maintain professionalism, meet performance goals, and support team excellence.

Job Requirements:

• 1+ year experience handling customer escalations.

• Excellent English (written/verbal) and Hindi (verbal) communication skills.

• Strong de-escalation, empathy, and conflict-resolution abilities.

• Highly detail-oriented with solid problem-solving skills.

• Comfortable working 6 days/week from office and commuting independently.
  
  ✅ Bring your hardcopy resume and walk in for an interview at one of the top tech-driven insurance companies in India!

  📌 Point of Contact: HR Joy

  📲 WhatsApp your resume: 6202732776

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SCALENEWORKS PEOPLE SOLUTIONS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at SCALENEWORKS PEOPLE SOLUTIONS LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.