Customer Care Executive

17,000 - 20,000 /month

Saravana Stores Tex

Porur, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Tamil

Diploma and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Responding to Customer Inquiries: Handle calls, emails, chats, or social media messages promptly and courteously.
Issue Resolution: Identify problems, troubleshoot issues, and provide effective solutions to customer complaints or concerns.
Record Maintenance: Maintain accurate records of customer interactions, issues, and resolutions in the company’s database or CRM system.
Product/Service Knowledge: Stay well-informed about company products and services to provide clear guidance and support.
Customer Feedback: Gather and relay customer feedback to relevant departments to improve products, services, or processes.
Follow-up: Ensure resolution of pending issues and confirm customer satisfaction.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Porur, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Care Executive job is located in Porur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.