Customer Care Executive

Key Responsibilities:

Track daily customer orders through internal systems and logistics partners.

Make order confirmation calls to customers before dispatch.

Follow up with customers who have not accepted the delivery to understand the reason and attempt resolution.

Coordinate with the delivery/logistics team to reschedule or resolve delivery issues.

Maintain accurate call logs, feedback reports, and issue trackers.

Ensure high customer satisfaction by handling queries with professionalism and empathy.

Escalate unresolved issues to the concerned department or supervisor.

Provide input to improve delivery experience and reduce rejections.

Need to chase customer to become a potential customer.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ROYAL BEE NATURAL PRODUCTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at ROYAL BEE NATURAL PRODUCTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.