Customer Care Executive

HIRING ALERT – VOICE PROCESS (BANKING)
Work Mode: Work From Office
Location: Sector 127, Noida
Interested candidates can call or WhatsApp: 9171286541

Job Role: Customer Support Executive – Voice (Banking Process)

Key Responsibilities:

• Handle inbound customer calls related to banking services

• Resolve customer queries and service requests professionally

• Upsell and cross-sell banking products, including:

• Debit / Credit Card upgrades

• EMI conversion on credit card dues

• Loan top-ups (Home / Personal Loans)

• Insurance products

• Ensure customer satisfaction while meeting quality and sales targets

Eligibility Criteria:

• Graduate / Undergraduate

• Freshers and experienced candidates both can apply

• Good communication skills in English & Hindi (mandatory)

Shift & Working Details:

• Working hours: Any 9-hour shift between 8:00 AM – 8:30 PM

• 6 days working with rotational weekly offs

Dress Code:

• Monday to Friday: Formal wear

• Saturday & Sunday: Semi-casuals

Salary & Benefits:

• Salary up to ₹25,000 CTC per month

• Attractive incentives

• Insurance benefits: ESIC / Mediclaim

• Free shuttle service from Okhla Bird Sanctuary & Golf Course Metro Stations

Key Skills & Attributes:

• Strong customer orientation

• Active listening and effective response skills

• Eagerness to learn and grow

• Positive attitude and ability to work under pressure

• Good interpersonal and communication skills

Job Location:

• Sector 127, Noida

Interested candidates can call or WhatsApp: 9171286541

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.