As a Customer Care Executive, you will be the first point of contact for customers, addressing their queries and concerns via phone, email, or chat. You will actively listen to customers' needs, offer appropriate solutions, and provide exceptional service at all times.
Requirements and Benefits:
Qualification: Min 10th pass
For fresher Salary; 10k-15k
For Experience: 15k-20k
Job Location: Chennai
Interview Location: Salem
Interested Candidates send your CV to
Responsibilities
Handle incoming customer inquiries and provide accurate and timely responses
Resolve customer complaints or issues in a professional and efficient manner
Ensure customer satisfaction by identifying and addressing their needs and concerns
Maintain customer records and update the relevant information in the CRM system
Collaborate with other departments to resolve complex customer problems
Follow up with customers to ensure their issues are fully resolved