Customer Care Executive

16,000 - 20,000 /month

Rewardbig Loyalty Solutions Private Limited

Sector 18 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

Role Overview:
A Customer Care Executive interacts with customers on behalf of the company to provide information, resolve issues, and ensure a positive customer experience.

Key Responsibilities:

Handle incoming calls, emails, or chat queries from customers
Provide accurate information about products and services
Resolve customer complaints in a timely and professional manner
Maintain records of customer interactions and transactions
Follow up with customers to ensure issues are resolved
Escalate complex problems to higher-level support when needed
Meet performance targets (response time, customer satisfaction, etc.)

Required Skills:

Good communication skills (verbal and written)
Problem-solving ability
Patience and empathy while dealing with customers
Basic computer knowledge (MS Office, CRM tools)
Ability to work in a team and handle pressure

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 18 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.