Customer Care Executive

15,000 - 27,000 /month

Resources Valley

Vaishali Nagar, Jaipur

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Resources Valley. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15,000 - ₹27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Resources Valley?
Ans : Candidates should have a Graduate and above qualification and skills like International Calling, Query Resolution for this Customer Care Executive job offered by Resources Valley.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹27,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vaishali Nagar, Jaipur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 2 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vaishali Nagar, Jaipur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹27,000 per month. This is a Full Time job and has 2 openings.