Customer Care Executive

Job Title: Customer Care Executive

Location: AirVincible 3rd floor, Mangal city, AB Rd, Scheme 54 PU4, Indore, Madhya Pradesh 452010

Salary: 15000 CTC

Job Summary:

We are seeking a dedicated and empathetic Customer Care Executive to join our support team. You will

be responsible for resolving customer queries, ensuring customer satisfaction, and maintaining a

positive brand image.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats professionally.

• Resolve product or service-related queries in a timely and accurate manner.

• Maintain detailed records of customer interactions and transactions.

• Follow up with customers to ensure their issues are resolved.

• Provide feedback to the team to improve customer experience.

• Collaborate with other departments when necessary to resolve complex issues.

• Meet performance metrics related to customer satisfaction and response time.

Required Skills:

• Excellent communication skills

• Strong problem-solving and interpersonal skills.

• Basic computer knowledge (MS Office, CRM tools preferred).

• Ability to work in a fast-paced environment.

• Patience and empathy while dealing with customers.

Preferred Qualifications:

• Undergraduate and Gradate can apply

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹17000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., RELIABLE CUSTOMER SERVICE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 80 Customer Care Executive at RELIABLE CUSTOMER SERVICE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.