A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 55,000 /month*
Rajkumar Jain Matrimony Llp
Kachiguda, Hyderabad
₹15,000 incentives included
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
Job Description for Customer Support Executive
Education : - Graduation(Any) /Intermediate
Gender : Only females
Timing : 9AM to 6PM or 10AM to 7PM
Mode of work : office work
6 days working, sunday fixed off
Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it
Responsibilities for customer service executive
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages
High Demand
