We are looking for a proactive and customer-focused Customer Support Executive who will handle customer queries through Phone Calls, WhatsApp, and Email Support. The candidate must have excellent communication skills in English (Mandatory) and Hindi.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer queries via WhatsApp and Email in a timely manner.Resolve customer complaints regarding orders, returns, refunds, and product inquiries.Maintain proper records of customer interactions in CRM or Excel.Coordinate with warehouse and operations team for order-related issues.Ensure high customer satisfaction and positive feedback.Follow up with customers for pending queries.Required Skills:Excellent English Communication Skills (Mandatory)Good written English for email communication.Basic computer knowledge (Excel, Google Sheets, Email handling).Ability to handle difficult customers politely.Strong problem-solving skills.Experience in E-commerce (Flipkart, Amazon, Shopify) will be an advantage.Qualification:Minimum 12th Pass / Graduate PreferredCustomer support experience preferredSalary:₹12,000 – ₹20,000 per month (Based on experience)
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Care Executive job
What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Rahdeep Concept.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at Rahdeep Concept
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6 days working
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, Email Support, Ms excel, WhatsApp Support
A Naukri Group company
LoginHire Local Staff
14,000 - 18,000 /month
Rahdeep Concept
Burari, Delhi
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
