Customer Care Executive

14,000 - 18,000 /month

Rahdeep Concept

Burari, Delhi

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a proactive and customer-focused Customer Support Executive who will handle customer queries through Phone Calls, WhatsApp, and Email Support. The candidate must have excellent communication skills in English (Mandatory) and Hindi.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer queries via WhatsApp and Email in a timely manner.Resolve customer complaints regarding orders, returns, refunds, and product inquiries.Maintain proper records of customer interactions in CRM or Excel.Coordinate with warehouse and operations team for order-related issues.Ensure high customer satisfaction and positive feedback.Follow up with customers for pending queries.Required Skills:Excellent English Communication Skills (Mandatory)Good written English for email communication.Basic computer knowledge (Excel, Google Sheets, Email handling).Ability to handle difficult customers politely.Strong problem-solving skills.Experience in E-commerce (Flipkart, Amazon, Shopify) will be an advantage.Qualification:Minimum 12th Pass / Graduate PreferredCustomer support experience preferredSalary:₹12,000 – ₹20,000 per month (Based on experience)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Burari, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Burari, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.