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Customer Care Executive

salary 18,000 - 26,000 /month
company-logo
job companyQurenza Global Solutions
job location Sector 20 Gurgaon, Gurgaon
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

HIRING ALERT | VERTEX GROUP

Sales Executive & Customer Support Executive

Recruitment Partner: Qurenza Global Solutions

Qurenza Global Solutions is hiring enthusiastic and experienced candidates for a leading MNC opportunity with Vertex Group. If you have good communication skills and are looking to grow your career in sales or customer support, this opportunity is for you!

1. Position: Sales Executive

Job Role: Outbound Sales / Tele Sales

Key Responsibilities:

- Make outbound calls to prospective customers and generate sales.

- Explain products or services to customers and address their queries.

- Achieve sales targets and maintain performance standards.

- Follow up with potential customers and convert leads into sales.

- Maintain professional communication and customer relationships.

Salary: ₹26,000 CTC per month

Experience: Minimum 6 months of experience in hardcore sales is required.

2. Position: Customer Support Executive

Job Role: Voice Process

Key Responsibilities:

- Handle incoming or outgoing customer calls as assigned.

- Resolve customer queries professionally and efficiently.

- Provide accurate information and maintain customer satisfaction.

- Follow company procedures and meet quality standards.

- Maintain a professional approach while handling customer interactions.

Salary: ₹23,000 CTC per month

Experience: Minimum 6 months of relevant experience preferred.

Work Details

- Working Days: 6 days a week

- Weekly Off: Fixed Sunday

- Shift Timing: 9:00 AM to 9:00 PM

- Login Hours: 9 hours, including a 1-hour break

- Cab Facility: Not provided; candidates must arrange their own commute.

- Deduction: 2% TDS, as mentioned in the hiring details.

Additional Benefits

- Retention bonus of ₹10,000 after 3 months, subject to applicable terms and eligibility.

- PF and ESI as per company norms.

- Performance-based incentives.

- Career growth opportunities.

- Supportive work environment.

Candidate Requirements

- Good verbal communication skills.

- Minimum 6 months of relevant experience.

- Sales candidates must have experience in hardcore selling.

- Ability to work in a target-driven or customer-focused environment.

- Willingness to work according to the specified shift and weekly schedule.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹26,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 20 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sector 20 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 26000

English Proficiency

Yes

Contact Person

Ayesha Zeenath
Posted 3 days ago
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