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Customer Care Executive

salary 17,000 - 25,000 /month
company-logo
job companyPs Mind Academy Private Limited
job location Sector 7 Rohini, Delhi
job experience0 - 1 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Ps Mind Academy Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹17,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 7 Rohini, Delhi.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 7 Rohini, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹17,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Preeti

Interview Address

C-7/65,66 3rd floor, sec7, Rohini, Delhi 110085, Sector 7 Rohini, Delhi
Posted 3 days ago
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