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Customer Care Executive

salary 17,000 - 25,000 /month
company-logo
job companyPs Mind Academy Private Limited
job location Sector 7 Rohini, Delhi
job experienceFreshers in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Ps Mind Academy Private Limited. The role offers ₹17,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 7 Rohini, Delhi.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role. No prior experience is required.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 7 Rohini, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹17,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Preeti

Interview Address

C-7/65,66 3rd floor, sec7, Rohini, Delhi 110085, Sector 7 Rohini, Delhi
Posted 5 days ago
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