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Customer Care Executive

salary 18,000 - 40,000 /month
company-logo
job companyProsonix Talent
job location Mansarovar, Jaipur
job experience6 - 36 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Prosonix Talent. The role offers ₹ 18,000 - ₹ 40,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Prosonix Talent?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling, Non-voice/Chat Process for this Customer Care Executive job offered by Prosonix Talent.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹40,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Mansarovar, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹18,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 40000

Contact Person

Sonali Prakash Deshpande
Posted 19 hours ago
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