Hiring: Customer Care Executives (Voice & Sales Process) – Bangalore
We are hiring 200+ Customer Care Executives for leading voice and sales processes based in Bangalore. This is a great opportunity for candidates looking to start or grow their career in the BPO/customer service domain.
Position:
Customer Service Representative
Process Details:
Banking Voice Process
Insurance Process
EV (Voice/Email Support) Process
Job Responsibilities:
Handle inbound and outbound customer calls
Resolve customer queries effectively and professionally
Provide accurate information about products/services
Upsell and cross-sell services where required
Maintain high levels of customer satisfaction
Candidate Requirements:
Work from Office (Mandatory)
Excellent communication skills in English & Hindi
Strong customer service orientation
Good listening and problem-solving skills
Ability to handle pressure and multitask
Positive attitude and willingness to learn
Selection Process:
HR Round
Operations Round
Assignment Test
Client Round
Job Location:
Bangalore (Work from Office)
Regards,
HR JOY
Senior HR Consultant
Pro Recruit Technologies