Customer Care Executive

15,000 - 30,000 /month

Pragma

Kundli, Sonipat

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Sales & Outreach: Make outbound calls to potential/existing customers; present, promote, and sell products/services. Handle inbound calls for sales inquiries and information.
Customer Engagement: Ask questions to understand customer needs, preferences, and pain points.
Service & Support: Address customer queries, complaints, and objections professionally, ensuring satisfaction.
Sales Closing: Close sales deals, process orders accurately, and potentially direct complex leads to field sales.
Data Management: Maintain and update customer information and call records in the CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly sales targets and Key Performance Indicators (KPIs).
Product Knowledge: Stay updated on product features, benefits, and industry trends.
Collaboration: Work with the sales team to refine strategies and optimize outcomes.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Sonipat.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Pragma.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Pragma
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, MS EXCEL, CRM, Clear communication skills, Business Development, DATA ANALYSIS

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 30000

English Proficiency

Contact Person

Ritika Jain

Interview Address

Ground Floor, 204, 2nd Floor, Baaz Mall

Posted 8 hours ago

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Job Hai > Jobs in Sonipat > Customer Support / TeleCaller Jobs in Sonipat > Customer Care Executive