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Customer Care Executive

salary 26,000 - 35,000 /month
company-logo
job companyPolicybazaar Insurance Brokers Private Limited
job location Sector 44 Gurgaon, Gurgaon
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Malayalam, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job వివరణ

Location: Sector 44, Gurugram

(Walk-in Interviews only)(No virtual interviews)

Employment Type: Full-time

Salary range: 2.5 - 4LPA, depending on relevant experience.


Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities:

  • Handle customer inquiries via phone.

  • Provide detailed information about our products and services.

  • Assist customers in making informed decisions about their insurance needs.

  • Maintain accurate records of customer interactions and transactions.

  • Resolve customer complaints in a professional and timely manner.

  • Collaborate with team members to improve customer satisfaction.

Requirements:

  • Experience: 0-4 years in customer service or sales.

  • Excellent communication and interpersonal skills.

  • Ability to handle high-pressure situations and resolve conflicts effectively.

  • Basic computer skills and familiarity with CRM systems.

  • Strong problem-solving abilities and attention to detail.

  • High School Diploma and Bachelor's degree preferred.

  • Language : Telugu, Marathi,Malayalam,kannada,hindi

Working Conditions:

  • 6-day working week.

  • No virtual rounds

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹26,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 44 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sector 44 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹26,000-₹35,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution, customer service

Shift

Day

Contract Job

No

Salary

₹ 26000 - ₹ 35000

Regional Languages

Telugu, Malayalam

Contact Person

Sumit Kumar Verma
Posted 6 hours ago
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