Location : Bangalore
Process : Domestic Voice Customer Support
Shift : Day Shift Only (No Night Shifts)
Position : Customer Support Representative Voice Process / Technical Support Representative
A reputed multinational company is hiring Customer Support Associates for its Domestic Voice Process team. If youre a fluent communicator and enjoy helping people, this is your opportunity to work in a professional environment with great growth potential.
Handle inbound and outbound calls from domestic customers
Address queries, complaints, and service issues in a timely manner
Provide accurate product/service information
Maintain professional and courteous communication at all times
Record and update customer details in the system
Meet performance metrics such as call quality, resolution rate, and CSAT
Experience: 0 TO 4 years in BPO / Customer Support / Voice Process
Good communication skills in English and regional languages ( Hindi and any south indian language preferred)
Comfortable working in rotational day shifts
Basic computer knowledge and typing skills
A positive attitude and willingness to learn
Anu : 63615 32602
Raj : 98451 62196
For More details Email to : uma@personalnetworkindia.com
Join a team that values your growth and supports your success in the tech domain!
Warm regards,
Team Personal Network!!!!