Customer Care Executive

30,000 - 35,000 /month

Peoplecrest Solutions Private Limited

RIICO Industrial Area, Jaipur

1 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Healthcare

All Education levels

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits, Cab

Job Description

We are looking for a Customer Care Executive to join our team at Transcom. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹30000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Peoplecrest Solutions Private Limited?
Ans : Candidates should have All Education levels for this Customer Care Executive job offered by Peoplecrest Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹35,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in RIICO Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in RIICO Industrial Area, Jaipur.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.