Job Description for Customer Services Executive
· Handling the day-to-day activities of walk-in customers as well as E-mail and phone correspondence.
· Working on the Knowledge CRM portal for service requests raised by customers.
· Knowledge of phone banking customers.
· Part payment and Foreclosure adjustment.
· Female candidates preferred
· Should be comfortable with late sitting on month ends.
Job Description for Operations Executive
· Handling the day-to-day operations activities.
· Pre-post check of disbursement files.
· Login knowledge.
· Knowledge of disbursement for Education Loans, as well as HL, LAP and Institution loans.
· KYC knowledge.
· Male candidates preferred
· Should be comfortable with late sitting on month ends.