Customer Care Executive

📢 We're Hiring: Customer Service Executive

Company: OSS Motors

Location: Faridabad, Sector 27A

Salary: ₹15,000–₹20,000 (In-hand) – negotiable based on skills and experience

Industry: Automotive & Motor Insurance

Experience: Fresher / 0–1 year

Education: Minimum 12th Pass

Working Days: 6 Days/Week

Shift Type: Day

🧑‍💼 About the Role:

OSS Motors is looking for a Customer Service Executive to handle inbound and outbound customer calls, provide accurate information, resolve queries, and ensure an exceptional customer experience. The role involves daily interaction with clients regarding automotive services and motor insurance, requiring strong communication and interpersonal skills.

💼 Key Responsibilities:

• Handle customer calls professionally – both inbound and outbound.

• Understand customer concerns and provide effective solutions.

• Maintain records of customer interactions, issues, and follow-ups.

• Escalate complex issues to relevant departments as needed.

• Work collaboratively with team members to improve service delivery.

• Meet performance benchmarks such as response time, resolution rate, and customer satisfaction.

✅ Skills & Requirements:

• Minimum Qualification: 12th pass or higher

• Experience: 0–1 year (Freshers with good communication skills are welcome)

• Fluent in English – both spoken and comprehension

• Excellent communication and interpersonal skills

• Problem-solving mindset with a calm and professional tone

• Basic computer knowledge and call handling etiquette

🌟 Why Join OSS Motors?

• Positive and growth-oriented work environment

• Opportunity to build your career in the Automotive industry

• Hands-on exposure to real-time customer management

• Competitive salary with scope for increment based on performance

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Faridabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., OSS MOTORS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at OSS MOTORS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.