💼 We’re Hiring! Chat Support Executive (BPO) 💬🏢 Industry: BPOLocation - Jamshedpur🕘 Job Type: Full-Time💰 Salary:₹13,000 – Freshers₹15,000 – BPO Experience (Minimum 6 months)👥 Experience: Freshers & Experienced candidates welcome🔍 Role OverviewWe are looking for Chat Support Executives to manage Chat & Email support processes. The role involves delivering excellent customer service, resolving queries efficiently, and ensuring a positive customer experience 🌟📝 Key Responsibilities✅ Handle customer interactions via Chat / Email✅ Understand customer concerns and provide accurate resolutions✅ Maintain professionalism and service quality standards✅ Document interactions and update customer records✅ Meet performance metrics like TAT, Quality & Productivity✅ Follow process guidelines and compliance requirements🎓 Eligibility & Required Skills✔️ Minimum 12th Pass / Graduate✔️ Good communication skills in English 🗣️✔️ Basic computer knowledge 💻✔️ Customer-focused with strong problem-solving skills✔️ Willing to work in rotational shifts✔️ Ready to Work From Office🎁 What We Offer🌱 Supportive and professional work environment📈 Growth & learning opportunities🎓 Complete on-the-job training⭐ Preferred Candidates🔹 Immediate joiners🔹 Freshers starting their BPO career🔹 Candidates with prior Customer Support / Call Center experience
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Care Executive job
Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jharkhand Colony, Jamshedpur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 20 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Jharkhand Colony, Jamshedpur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 20 openings.