Customer Care Executive

12,000 - 15,000 /month

Omnistaff Manpower Solutions

Jharkhand Colony, Jamshedpur

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Aadhar Card

Job Description

💼 We’re Hiring! Chat Support Executive (BPO) 💬🏢 Industry: BPOLocation - Jamshedpur🕘 Job Type: Full-Time💰 Salary:₹13,000 – Freshers₹15,000 – BPO Experience (Minimum 6 months)👥 Experience: Freshers & Experienced candidates welcome🔍 Role OverviewWe are looking for Chat Support Executives to manage Chat & Email support processes. The role involves delivering excellent customer service, resolving queries efficiently, and ensuring a positive customer experience 🌟📝 Key Responsibilities✅ Handle customer interactions via Chat / Email✅ Understand customer concerns and provide accurate resolutions✅ Maintain professionalism and service quality standards✅ Document interactions and update customer records✅ Meet performance metrics like TAT, Quality & Productivity✅ Follow process guidelines and compliance requirements🎓 Eligibility & Required Skills✔️ Minimum 12th Pass / Graduate✔️ Good communication skills in English 🗣️✔️ Basic computer knowledge 💻✔️ Customer-focused with strong problem-solving skills✔️ Willing to work in rotational shifts✔️ Ready to Work From Office🎁 What We Offer🌱 Supportive and professional work environment📈 Growth & learning opportunities🎓 Complete on-the-job training⭐ Preferred Candidates🔹 Immediate joiners🔹 Freshers starting their BPO career🔹 Candidates with prior Customer Support / Call Center experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jamshedpur.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Omnistaff Manpower Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 20 Customer Care Executive at Omnistaff Manpower Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.