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Customer Care Executive

salary 17,000 - 20,000 /month
company-logo
job companyOm Group Of Company
job location Ambattur, Chennai
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Om Group Of Company. The role offers ₹17,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹20,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Ambattur, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-2 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, execl, ppt, Email

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 20000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Madan
Posted 10+ days ago
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