Customer Care Executive

13,000 - 19,000 /month

Niftel Communications Private Limited

Hazratganj, Lucknow

0 - 2 years Experience in Customer Support / TeleCaller

98 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Description

🚨 Hiring Alert – Chat Support Associate (Work From Office)

🏢 Job Role : Customer Support Associate (Chat Process)

Contact - 7581049610

📍 Location : Hazratganj, Lucknow

🏢 Work Mode : Work From Office

💼 Employment Type : Full-Time

💰 Salary

₹13,000 – ₹15,500 In-Hand

(No Salary Deductions)

⏰ Shift Details

• 8 Hours Login + 1 Hour Break

• Male Candidates: Rotational Shifts

• Female Candidates: Day Shift (may extend up to 8:00 PM)

• 6 Days Working

• 1 Rotational Week Off

🎓 Eligibility Criteria

• Minimum 12th Pass or Graduate

• Freshers & Experienced Candidates Can Apply

• Good Written English Communication Skills

• Basic Computer Knowledge Required

• Typing Speed: 30–35 WPM with 90% Accuracy

📋 Key Responsibilities

✅ Handle customer queries through Chat Support

✅ Assist customers with product and service-related information

✅ Resolve order, billing, account, and service-related issues

✅ Maintain accurate records of customer interactions in CRM systems

✅ Provide prompt and professional customer support

✅ Meet quality and productivity targets

🌟 Preferred Skills

• Customer Service Orientation

• Good Typing Speed

• Attention to Detail

• Professional Communication Skills

• Ability to Work in Rotational Shifts

📩 Interested candidates can apply now!

📞 Contact: 7581049610

📧 Email: hrambika.jobupdateindia01@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like International Calling, Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge along with 0-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hazratganj, Lucknow.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 98 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like International Calling, Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Hazratganj, Lucknow.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹19,000 per month. This is a Full Time job and has 98 openings.