jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 16,000 - 25,000 /month
company-logo
job companyNeetu Mini Mill
job location Sector 18 Gurgaon, Gurgaon
job experience0 - 2 years Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits, Insurance
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Care Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Neetu Mini Mill.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 90 Customer Care Executive at Neetu Mini Mill
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Piyush Yadav

Interview Address

Sector 18, Gurgaon
Posted 10+ days ago
similar jobs

Apply to similar jobs

International Non Voice Process

arrow
₹ 25,000 - 30,000 per month
Stratton Realty
Work from home
0 - 4 years Experience in Customer Support / TeleCaller
New
20 Openings

Email & Chat Process Executive

arrow
₹ 25,000 - 30,000 per month
Stratton Realty
Work from home
0 - 4 years Experience in Customer Support / TeleCaller
New
20 Openings

Customer Support Executive

arrow
₹ 20,000 - 40,000 per month *
Concentrix
Udyog Vihar Phase IV, Gurgaon
Skills: Domestic Calling, Query Resolution, International Calling, Computer Knowledge, Non-voice/Chat Process
New
Incentives included
20 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Customer Care Executive