Customer Care Executive

Job Title: Customer Service Executive

Location: Hyderabad (On-site)

Company: Mountainor Well Being Private Limited

Employment Type: Full-time

About the Company

Mountainor Well Being Pvt. Ltd. is a fast-growing Skin Care brand committed to providing natural, high-quality products that enhance everyday health and confidence.

We believe in combining nature with science to deliver trusted wellness solutions across India.

Job Summary

We are looking for a Customer Service Executive who can provide exceptional support to our customers, resolve queries efficiently, and ensure a delightful experience with every interaction.

Key Responsibilities

Handle inbound and outbound calls, emails, and chat queries from customers.

Provide accurate information regarding products, orders, offers, and policies.

Resolve customer complaints with empathy and professionalism.

Coordinate with logistics, warehouse, and marketing teams for issue resolution.

Maintain customer data and interaction records in CRM systems.

Follow up with customers to ensure satisfaction and retention.

Achieve daily/weekly call and service quality targets.

Requirements

Excellent communication skills in English and Hindi (Telugu preferred).

0–2 years of experience in customer service, telesales, or BPO roles (freshers can apply).

Basic computer proficiency and comfort using CRM or ticketing systems.

Positive attitude, patience, and problem-solving skills.

Strong team spirit and willingness to learn.

Benefits

Competitive salary + performance-based incentives.

Growth and learning opportunities within the organization.

Friendly and supportive work environment.

Employee discounts on Mountainor products.

How to Apply

Send your resume to hr@mountainor.com

www.mountainor.in]

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹240,000.00 per year

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Mountainor Well Being Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Mountainor Well Being Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.