Customer Care Executive

We are looking for energetic and customer-focused Call Centre Executives for our Voice Support Team. The ideal candidate should be fluent in English along with any one regional language (Kannada, Tamil, or Telugu), and be able to handle inbound and outbound customer calls efficiently.

Key Responsibilities:

Handle inbound and outbound calls related to customer inquiries, support, and service

Provide accurate information and resolve customer queries in a timely and professional manner

Maintain a positive and empathetic attitude toward customers at all times

Document call details and follow up as needed

Escalate complex queries to the appropriate department

Meet daily and monthly call targets and quality benchmarks

Key Skills & Requirements:

Good communication skills in English and any one of the following language combinations:

Kannada + English

Tamil + Kannada

Telugu + Kannada

Strong listening, problem-solving, and interpersonal skills

Basic computer knowledge and ability to handle CRM or call center software

Ability to work in a fast-paced environment

Willingness to work in rotational shifts (if required)

Education:

Minimum 10+2 (PUC), Graduation preferred

Benefits:

Competitive salary + incentives

On-the-job training

Growth opportunities within the organization

Supportive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22500 - ₹29000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MIND DRIFT TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at MIND DRIFT TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.