Customer Care Executive

We are hiring Tele-callers who are passionate about interacting with people and building meaningful connections over the phone. If you’re confident, target-driven, and have a knack for communication, we’d love to have you on-board!

Responsibilities:

 Handle inbound and outbound calls, emails, or chat inquiries from customers.

 Provide accurate information about products and assist with their usage.

 Build and maintain positive relationships with customers by understanding their needs.

 Identify opportunities to upsell or cross-sell products.

 Maintain detailed and accurate records of customer interactions in the CRM system.

 Generate reports on customer feedback, queries, and complaints.

 Handle customer feedback with professionalism.

Skills Required:

 Excellent communication skills in Kannada, English, Hindi, Telugu, Tamil. (Multilingual)

 Strong problem-solving and interpersonal skills.

 Ability to multitask and work under pressure in a fast-paced environment.

 Basic computer knowledge and ability to manage CRM software.

 Empathy and patience when dealing with diverse customer concerns. Prior experience in tele-calling/sales (preferred but not mandatory)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MILLEX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 9 Customer Care Executive at MILLEX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.