Customer Care Executive

Objective and responsibility

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an

insured. It involves multiple administrative and customer service layers that includes review,

investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilityles and Responsibilities

 Understand the basic professional standards and established procedures, policies before

taking action and making decisions

 Processing claims and handling calls, as per the process guidelines.

 Adhering to the service level and understanding Quality & Auditing parameters

 Assume responsibility for work and coordinating efforts

 Meeting assigned productivity goals

 Adhere to attendance and punctuality norms

 Acquiring knowledge & skills of related areas of the process

 Interpersonal relationship at work with peers, supervisors and should not have any recorded

instance of misconduct

Education and experience

 Graduates

 Fresher/0 – 12 Months

Desired skills and abilities

 Knowledge on US health care

 Good Oral and Written Communication Skill in English

 Awareness of Telephonic Etiquettes & MS Office suite

 Good Typing Skills & Basic computer Navigation Skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MEEDEN LABS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at MEEDEN LABS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.