Customer Care Executive

15,000 - 20,000 /month*

Mediseller

Pitampura, Delhi

₹3,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Title: Customer Care ExecutiveLocation: Pitampura, DelhiJob Type: Full-TimeJob Summary:We are hiring a Customer Care Executive for our Pitampura office. The ideal candidate should have excellent communication and interpersonal skills to manage customer queries, provide accurate information, and ensure complete customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and chat support.Address customer queries and resolve issues efficiently.Maintain accurate records of interactions in the CRM system.Coordinate with internal teams to ensure customer requests are fulfilled.Follow up with customers to ensure successful resolution.Meet performance metrics like response time and customer satisfaction.Requirements:Minimum qualification: 12th pass or equivalent (Graduation preferred).Excellent verbal and written communication skills in English and Hindi.Basic computer knowledge (MS Office, CRM tools).Strong listening, problem-solving, and multitasking abilities.Prior experience in customer service, telecalling, or BPO preferred.Salary:Salary will depend upon interview performance and experience.Schedule:Day shift (Monday–Saturday)Benefits:Attractive incentivesGrowth and learning opportunitiesSupportive team environmentLocation:Near Pitampura Metro Station, DelhiIf you’re a people person with strong communication skills, apply now to join our dynamic customer care team!

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Mediseller.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Mediseller
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.