Customer Care Executive

15,000 - 20,000 /month

Marutinandan Manpower Business Solution

Pune Station, Pune

6 - 36 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

5 days working | Day Shift

Job Description

Handle inbound calls from US telecom customersResolve billing, plan, network & general support queriesEnsure high-quality customer experience & first-call resolutionFollow call flow, compliance & process guidelinesDocument interactions accurately in CRM toolsMaintain performance metrics: AHT, Quality, CSAT & Attendance🔹 Skills RequiredExcellent spoken English (B2 level equivalent)Prior international BPO voice experience (mandatory)Good problem-solving & customer-handling skillsAbility to work in night shiftsStrong communication & interpersonal skillsTelecom domain knowledge preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Marutinandan Manpower Business Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 3 Customer Care Executive at Marutinandan Manpower Business Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Shreya Sinha

Interview Address

E-40 Ramnagar Metro station ,Hawa Sadak road , Ramnagar extension, Sodala, Jaipur , Rajasthan ,India

Posted 3 days ago

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