jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 13,000 - 17,000 /month
company-logo
job companyMak Cellphones Private Limited
job location West Patel Nagar, Delhi
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Aadhar Card
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Care Executive to join our team at Mak Cellphones Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹13,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in West Patel Nagar, Delhi.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There is 1 vacancy for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is West Patel Nagar, Delhi.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹17,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 17000

English Proficiency

Yes

Contact Person

Kartik Aggarwal

Interview Address

Basement 13/18, West Patel Nagar, Delhi
Posted 6 hours ago

Other Popular Jobs in Delhi

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Support International Voice Process

arrow
₹ 25,000 - 28,000 per month
Saldel
Kirti Nagar, Delhi
Skills: Domestic Calling, International Calling, Computer Knowledge
New
10 Openings

Customer Support Telecalling Team Leader

arrow
₹ 20,000 - 45,000 per month *
Elevate Bpo Services Private Limited
Karol Bagh, Delhi
Skills: Loan/ Credit Card INDUSTRY, Domestic Calling, Computer Knowledge, ,, Query Resolution
Incentives included
5 Openings

Customer Support Sales Executive

arrow
₹ 17,000 - 30,000 per month
Ancentrix Technologies
Work from home
Skills: B2B Sales INDUSTRY, ,
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Customer Care Executive