Customer Care Executive

13,000 - 18,000 /month

Lucinehire Private Limited

Sector 62 Noida, Noida

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Hiring: Customer Support & (Voice/Blended)

Sector: E-commerce, Banking, Healthcare, and Automobile

Employment Type: Full-time (Domestic Process)

We are looking for energetic and communication-driven individuals to join our domestic operations in Noida. We have multiple openings ranging from Customer Service

Key Responsibilities

Interaction: Handle inbound and outbound calls/chats to assist customers with service inquiries, product information, or order status.
Sales & Lead Gen: Promote premium products/services, generate leads, and achieve daily/monthly targets.
Problem Solving: Resolve customer complaints and provide accurate information regarding prescriptions, bank accounts, or service requests.
Documentation: Maintain call logs and update customer records accurately in the CRM.

Eligibility Criteria

Education: Undergraduate (12th Pass) or Graduate in any stream.
Experience: Freshers are welcome! (Preference for candidates with 0–6 months of BPO experience).
Language: Fluency in Hindi and English is mandatory (Versant Level 3/4 equivalent).
Skills: Basic computer knowledge, active listening, and a customer-first attitude.

Salary & Benefits

Monthly Take-Home: ₹13,000 – ₹18,000 (Based on experience and education).
Incentives: Performance-based incentives (applicable for sales roles).
Career Growth: Opportunity to work with top-tier domestic brands and gain multi-industry exposure.

Shift Windows

Day & Rotational Shifts: Day shift for Females Typical windows between 6:00 AM and 12:00 AM (9-hour shifts).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 62 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.