Customer Care Executive

13,500 - 18,000 /month

Lucinehire Private Limited

Manjalpur, Vadodara

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive (Voice & Email Process)

Job Overview

Hiring Customer Support Executives for inbound Voice and Email processes to handle customer queries and ensure timely resolution.

Processes & Salary

· Inbound Voice (Experienced)

· Eligibility: Graduate + Min. 1 year experience

· CTC: ₹22,000 | In-hand: ₹18,000

Inbound Email

Eligibility: Graduate/Undergraduate + Fresher/Experienced

CTC: ₹16,000 | In-hand: ₹13,500

Inbound Voice (Fresher)

· Eligibility: Undergraduate + Fresher/Experienced

· CTC: ₹15,000 | In-hand: ₹12,500

· Shift & Working Days

· Working Days: 6 days/week

· Boys: Rotational shifts

· Girls: Day shift

Key Responsibilities

· Handle inbound calls/emails

· Resolve customer queries efficiently

Good communication skills

· Basic computer knowledge

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹13,500-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manjalpur, Vadodara.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Manjalpur, Vadodara.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,500-₹18,000 per month. This is a Full Time job and has 25 openings.