Customer Care Executive

18,000 - 20,000 /month

Lucidspire Private Limited

R.T. Nagar, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

फुल टाइम

जॉब हाइलाइट्स

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Executive to join our team at Lucidspire Pvt Ltd. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer support. The role offers ₹18000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R.T. Nagar, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 5 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is R.T. Nagar, Bangalore.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.