Customer Care Executive

• Monitor and manage the performance of mobile network elements (BTS, Node B, eNodeB, gNodeB) through OMCR/NMS systems.

• Perform first-level fault analysis, troubleshooting, and escalation of radio network alarms.

• Conduct routine health checks of network elements and ensure KPIs are within acceptable thresholds.

• Coordinate with field teams and vendors for fault resolution and network optimization activities.

• Maintain logs and records of network performance, outages, and maintenance activities.

• Execute configuration changes, software upgrades, and parameter tuning under supervision.

• Support the integration and commissioning of new sites and network expansions.

• Prepare daily, weekly, and monthly reports on network performance and faults.

• Adhere to standard operating procedures (SOPs) and ensure compliance with SLAs and quality standards.

• Collaborate with RF and transmission teams for end-to-end troubleshooting of network issues.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., LIMITLESS SECURITY FACILITY MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at LIMITLESS SECURITY FACILITY MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.