Customer Care Executive

Job Description – Telecaller

Position: Telecaller
Experience Required: 6 months – 2 years
Education Qualification: Diploma/Graduate from CIPET
Location: Ahmedabad, Gujarat
Employment Type: Full-time

Key Responsibilities

• Handle outbound/inbound calls to prospective and existing customers.

• Explain products/services clearly and persuasively.

• Generate leads, maintain customer database, and follow up regularly.

• Achieve daily/weekly/monthly call targets and conversion goals.

• Resolve customer queries and escalate issues when required.

• Maintain professionalism and adhere to company call scripts & policies.

• Provide feedback and contribute to process improvement.

Required Skills & Competencies

• Good communication skills in English/Hindi/Gujarati

• English communication skills must.

• Basic computer knowledge (MS Office, CRM tools).

• Ability to handle rejection and remain motivated.

• Strong listening, persuasion, and negotiation skills.

• Willingness to work in a target-driven environment.

• Candidates with prior telecalling, customer support, or sales experience (6 months – 2 years).

Educational background from CIPET, with good technical understanding for product explanation (if related to plastics/polymer industry).

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Application Question(s):

• Location is comfortable Odhav ?

• English communication required 10/10 ?

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Kaka Industries Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 3 Customer Care Executive at Kaka Industries Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.