Customer Care Executive

28,000 - 32,000 /month

Jyot Solution

Sindhu Bhavan Road, Ahmedabad

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Gujarati

All Education levels

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Bike, PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at Jyot Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹25000 - ₹4800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹28000 - ₹32000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Jyot Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Jyot Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

Salary

₹ 28000 - ₹ 32000

Regional Languages

Hindi, Gujarati

English Proficiency

Contact Person

Mansi Babariya

Interview Address

FF, B/20, Sardar Patel Mall

Posted 9 hours ago

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