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Customer Care Executive

salary 12,000 - 18,000 /month
company-logo
job companyJobkarro.com
job location EC Road, Dehradun
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Job Summary

We are looking for a Customer Support Executive who can efficiently handle customer queries, resolve issues, and ensure a smooth and positive customer experience.

Key Responsibilities

  • Handle customer queries through calls, emails, and chats.

  • Resolve customer complaints and provide timely solutions.

  • Maintain positive customer relationships.

  • Follow up with customers to ensure issue resolution.

  • Coordinate with internal teams for smooth operations.

  • Maintain customer records and update CRM systems.

  • Ensure customer satisfaction and meet support targets.

Required Skills

  • Good problem-solving and interpersonal skills.

  • Hindi and English speaker can apply.

  • Customer-focused attitude.

  • Basic computer knowledge.

  • Ability to multitask and work in a team.

  • Previous customer support experience is an added advantage.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in EC Road, Dehradun.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in EC Road, Dehradun.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, sales, sales executive, tele sales, tele calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

T C Rajput

Interview Address

Kailash Tower, EC Road, Dehradun, EC Road, Dehradun
Posted a day ago
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