Customer Care Executive

13,500 - 20,500 /month

Jk Services

New Ashok Nagar, Delhi

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Jk Services. The role offers ₹ 13,500 - ₹ 20,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹13,500-₹20,500 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Ashok Nagar, Delhi.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Customer Care Executive role. No prior experience is required.
Where is this job located?
Ans : This Customer Care Executive job is located in New Ashok Nagar, Delhi.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹13,500-₹20,500 per month. This is a Full Time opportunity and has 5 openings available.