Customer Care Executive

10,500 - 15,500 /month

Ivory Squid Private Limited

Vijay Nagar, Indore

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Job Title: Customer Support Executive – Swiggy Chat Process / Voice Process

Process: Swiggy

Address:- opposite to C21 mall , indore

Job Summary:

We are hiring dynamic and customer-focused individuals for the Swiggy Chat Process. The role involves handling inbound customer calls, chat ,resolving queries, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound customer calls professionally.

Resolve customer queries related to orders, payments, delivery, and app issues.

Provide accurate information and quick resolutions.

Maintain high customer satisfaction levels.

Follow company guidelines and quality standards.

Meet daily performance targets and KPIs.

Eligibility Criteria:

Minimum Qualification: 12th Pass

Good English communication skills (Mandatory)

Basic computer knowledge

Ability to work in rotational shifts

Immediate joiners preferred

Salary Structure:

For Freshers:

CTC: ₹13,991

In-Hand: ₹12,171

For Experienced Candidates:

CTC: ₹15,644

In-Hand: ₹13,544

Shift Details: Rotational Shifts

9 Hours (Including 1 Hour Break)

Rotational Week Off

Shift Timing:

Male Candidates: 24×7 Rotational Shift

Female Candidates: 7:00 AM to 11:00 PM Rotational Shift

Skills Required:

Good verbal communication skills

Active listening ability

Problem-solving skills

Positive attitude

Connect with us at :

info@ivorysquid.com

78030-75996 / 9203180590

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Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,500-₹15,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vijay Nagar, Indore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,500-₹15,500 per month. This is a Full Time job and has 25 openings.