Customer Care Executive

Customer Care Executive Job Description

The Customer Care Executive is responsible for managing customer interactions across various channels, offering solutions, and ensuring customer satisfaction. This role requires a deep understanding of company products and services, strong communication skills, and the ability to handle complex customer issues effectively.

Responsibilities

Provide professional and empathetic customer service via phone, email, and chat.

Resolve customer complaints and inquiries efficiently and effectively.

Maintain thorough knowledge of the company's products and services.

Update and manage customer records in the CRM system.

Skills

Communication

Problem-solving

Time management

Conflict resolution

Empathy

Multitasking

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹17500 per month that depends on your interview. It's a Full Time job in Dehradun.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ISON XPERIENCES INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at ISON XPERIENCES INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.