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Customer Care Executive

salary 10,000 - 16,500 /month
company-logo
job companyInvenzee Buildcap Fintech Private Limited
job location Palasia, Indore
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Executive to join our team at Invenzee Buildcap Fintech Private Limited. The role offers ₹10,000 - ₹16,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹16,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Palasia, Indore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Palasia, Indore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹16,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Computer Knowledge, Non-voice/Chat Process, voice process

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 16500

Contact Person

Aayushi Nageshwar

Interview Address

Plot No. 324, Orbit Mall, Vijay Nagar, Indore, Vijay Nagar, Indore
Posted 10+ days ago
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