Customer Care Executive

Job Description: Domestic Voice Process Executive

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner.

• Understand customer queries and provide accurate resolutions within defined timelines.

• Maintain call logs, customer information, and follow-up details as required.

• Meet performance targets such as call quality, response time, and customer satisfaction.

• Escalate unresolved issues to the appropriate department when necessary.

• Adhere to company policies, processes, and quality standards.

Requirements:

• Fluent in English, Hindi and any one regional language (Tamil/Telugu/Kannada/Malayalam).

• Good communication and basic computer skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Invensis Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Invensis Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.