Customer Care Executive

We're Hiring: Customer Support Associate (Chat/Email) Bangalore

Location: Bangalore, India Channel: Digital (Live Chat), Email

Shift Type: 24/7 Rotational Shifts (Rotational Week-offs)

Language Requirement: English

Experience Required: 6+ months in customer service (preferably in Email & chat support)

Mention HR Sanjana on top of the resume for quicker assistance.

HR Contact No. - 8147091044/ sanjana.rai@intouchcx.com (Sanjana)

Interview Process

Get ready to showcase your skills! Our selection process is designed to be smooth and efficient:

1. HR Interaction Lets get to know you

2. Assessment Test Show us your aptitude and problem-solving

3. Operations Round Meet with the management team

Interview Details:

Interviews Happening between Monday to Friday Time: 10:00 AM IST - 3:00 PM IST Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100 Landmark: Adjacent to Kauvery Hospital

Documents to Carry

• Updated Resume (mention HR Sanjana on top for quicker assistance)

• Government ID Proof (Aadhar Card & PAN Card mandatory)

Dress smart, bring your confidence, and well handle the rest! See you at the interview your journey starts here.

What You'll Do:

• Assist customers via chat with professionalism and empathy

• Resolve issues, escalate when needed, and document interactions

• Meet KPIs like response time and CSAT

• Share feedback to improve tools and processes

You Bring:

• Excellent written English and typing skills

• Email and Chat support experience (1+ year preferred)

• Strong problem-solving and multitasking abilities

• Flexibility to work shifts (including weekends/holidays)

Exclusive Employee Benefits

• Complimentary Two-Way Cab Hassle-free commute, every day

• Free Meals Stay fueled and focused during your shift

• Comprehensive Health Insurance Your health is our priority

• PF & Statutory Benefits Secure your future with confidence

Why Work With Us? Global brand exposure | Learning & growth | Supportive team culture

Apply now and start a rewarding career in digital customer experience!

Kindly Get in touch with "HR Sanjana" for instant response "8147091044" ,

Email - sanjana.rai@intouchcx.com.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹28000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., INTOUCHCX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at INTOUCHCX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.