Customer Care Executive

20,000 - 35,000 /month

Infowryt Solutions Llp

Anna Nagar, Chennai

3 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Telecom / ISP

Languages: Malayalam, Tamil

Graduate and above

Females Only

5 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Infowryt Solutions Llp. The role offers ₹20000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience for this Customer Care Executive job offered by Infowryt Solutions Llp in Anna Nagar, Chennai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Nagar, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-7 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in Anna Nagar, Chennai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.