Customer Care Executive

Job Opening: Sales Support Executive
Location: Mohali
Salary: Up to ₹25,000/month
Open to: Male & Female candidates
Office Timing: 9:00 AM to 6:00 PM

Working Days - Sunday Off - 2nd and 4th Saturday also off
Availability Required: On-call active from 8:00 AM to 8:00 PM (for enquiry handling)

Role Summary:
We are hiring a Sales Support Executive to assist the Sales & Training teams by managing CRM systems, handling incoming queries via phone/email, and supporting backend operations. This role ensures efficient lead handling, data management, and communication between departments to drive revenue growth.

Key Responsibilities:

• Handle helpline number and info email ID; manage and assign leads through CRM

• Maintain webinar data, admission referrals, and enquiry records

• Assist in uploading and updating lead data in Excel and CRM

• Coordinate with Sales and Marketing teams for lead management

• Ensure timely follow-up by forwarding relevant data to counselors

• Support training and admission teams with backend tasks

Requirements:

• Must have CRM knowledge

• Excellent Excel skills

• Strong communication and coordination abilities

• Must be proactive and responsive during extended hours (8 AM to 8 PM for calls)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., INFINITIVE HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at INFINITIVE HR SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.