Customer Care Executive

12,000 - 16,000 /month

Infinite Zeros

Motera, Ahmedabad

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Logistics

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

f you’re a Customer Support Executive, who loves what you do, then please do join us, we’d love to hear from you.

What you will be doing? (Your key responsibilities):

Addressing customer queries, concerns, and complaints through various channels such as phone, email, live chat, or social media.
Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.
Checking duplicate orders and making calls to customers for order confirmation.
NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.
Follow-ups for delivery and maintaining RTO refunds.

You are a pro at:

Knowledge of all our products
Handling Customers

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Motera, Ahmedabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Motera, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 2 openings available.